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Privacy Policy

AVENYX PTE. LTD.  |  Effective date: September 2025

This Privacy Policy explains how AVENYX PTE. LTD. (“Avenyx”, “we”, “our” or “us”) collects, uses, stores and protects personal data when you visit our website, contact us or enquire about our services.

We are committed to protecting your privacy and handling personal data responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.

1. Who is responsible for your personal data?

The entity responsible for the processing of personal data through this website is:

AVENYX PTE. LTD.

Paya Lebar Square, Singapore 409051

E-mail: hello@avenyx.one

If you have any questions about this Privacy Policy or the way we process your personal data, please contact us using the details above.

2. Data processing when visiting our website

When you visit our website, certain technical information may be processed automatically by our website, hosting provider or technical service providers. This may include:

  • IP address
  • Date and time of access
  • Pages and resources accessed
  • Browser type and version
  • Operating system
  • Referrer URL
  • Device and request information
  • Server log information

We process this information in order to provide and operate our website, maintain its security and stability, diagnose technical issues and protect our systems against misuse.

Where the GDPR applies, the legal basis for this processing is our legitimate interest pursuant to Article 6(1)(f) GDPR.

3. Contacting Avenyx

If you contact us by e-mail, through a contact form or through a “Start a project” form on our website, we process the information you provide in order to respond to your enquiry. Depending on the information you provide, this may include:

  • Name
  • Company name
  • E-mail address
  • Telephone number
  • Job title
  • Project information
  • Technical requirements
  • Content of your message
  • Other information voluntarily provided by you

Where your enquiry relates to a potential contract or project, the legal basis for processing may be Article 6(1)(b) GDPR.

For general business enquiries, processing may also be based on our legitimate interest in communicating with prospective customers, partners and business contacts pursuant to Article 6(1)(f) GDPR.

4. Project and business enquiries

Avenyx develops software and IoT solutions for connected personal electric mobility.

When you contact us regarding a potential project, partnership, integration or business relationship, we may process information relating to your company, project and technical requirements. We may use this information to:

  • understand your requirements;
  • assess a potential project or cooperation;
  • prepare proposals or quotations;
  • discuss technical architecture and integrations;
  • communicate regarding software development or services;
  • manage an ongoing business relationship; and
  • provide requested services.

Where processing is necessary in order to take steps prior to entering into a contract or to perform a contract, the legal basis is Article 6(1)(b) GDPR.

Where the communication relates to a business relationship rather than a contract with you personally, processing may be based on our legitimate interests pursuant to Article 6(1)(f) GDPR.

5. Service providers

We may use third-party service providers to operate our website and business systems. These may include providers of:

  • website hosting;
  • cloud infrastructure;
  • e-mail services;
  • website security;
  • website analytics;
  • contact and enquiry management;
  • technical infrastructure; and
  • other services required to operate our website and business.

Where these providers process personal data on our behalf, they act as processors and are required to process personal data in accordance with applicable data protection requirements and our instructions.

We only disclose personal data where necessary for the relevant service or where required by law.

6. Cookies and similar technologies

Our website may use cookies and similar technologies. Some cookies may be necessary for the correct operation, functionality and security of the website.

Where we use non-essential cookies, analytics or other technologies that require consent, such technologies will only be activated after obtaining your consent where required by applicable law.

You may withdraw or change your consent at any time through the cookie settings available on our website, where applicable.

7. Website analytics

We may use analytics tools to understand how visitors interact with our website and to improve its performance, usability and content.

Depending on the analytics technology used, information such as page views, device information, browser information, approximate location and interaction data may be processed.

Where consent is legally required for such processing, analytics technologies will only be activated after obtaining your consent.

8. Your rights

Where the GDPR or similar applicable data protection laws apply, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain processing;
  • withdraw consent at any time where processing is based on consent; and
  • receive certain personal data in a structured, commonly used and machine-readable format.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, please contact AVENYX PTE. LTD. at hello@avenyx.one.

You may also have the right to lodge a complaint with the competent data protection supervisory authority.

9. Right to object

Where we process your personal data on the basis of legitimate interests, you may have the right to object to such processing where there are grounds relating to your particular situation.

You also have the right to object at any time to the processing of personal data for direct marketing purposes, where applicable.

To exercise this right, please contact us at hello@avenyx.one.

10. Data security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Where appropriate, information transmitted between your browser and our website is protected using encrypted connections such as TLS (Transport Layer Security).

Access to personal data is limited to employees, contractors and service providers who require such access for legitimate business purposes.

Our security measures are reviewed and improved where appropriate in line with technological developments.

11. International data transfers

Some service providers used by Avenyx may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a country that is not recognised as providing an adequate level of protection under EU data protection law, we will use appropriate safeguards where required. These may include:

  • an adequacy decision by the European Commission;
  • the European Commission’s Standard Contractual Clauses (SCCs); or
  • another legally recognised transfer mechanism.

12. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Retention periods may depend on:

  • the nature of the enquiry;
  • whether a business relationship develops;
  • the duration of a project or contract;
  • legal or regulatory requirements;
  • accounting requirements; and
  • the need to establish, exercise or defend legal claims.

Where statutory retention periods apply, relevant data may be retained for the period required by law.

13. Disclosure of personal data

We may disclose personal data to:

  • service providers acting on our behalf;
  • professional advisers where necessary;
  • technology or project partners where necessary for a specific project and legally permitted;
  • public authorities where disclosure is required by law;
  • law enforcement authorities; or
  • judicial authorities where legally required.

We do not sell personal data.

We do not disclose personal data to third parties for unrelated purposes unless we have an appropriate legal basis to do so.

14. Third-party websites and services

Our website may contain links to third-party websites or services.

Avenyx is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website or service before providing personal data.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example where our services, website technologies or legal obligations change.

The latest version of this Privacy Policy will always be made available on our website.

Last updated: September 2026

16. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:

AVENYX PTE. LTD.

Paya Lebar Square, Singapore 409051

E-mail: hello@avenyx.one